- I walk up to a CUSTOMER service counter at some major store and wait for a long time, unacknowledged, while the CUSTOMER service employee does some kind of paperwork.
- Or, I have a question and I walk up to two store employees who ignore me while they finish their non-store-related conversation.
- One afternoon I was nearly bowled over when ten area managers rumbled through a narrow store aisle and stopped to talk, blocking the way. They ignored my polite attempts to roll my cart through their midst and out of their way. The subject of their converstion? They were actually talking about being more aware of customer needs.
Seems to me there was a similar Customer Service problem in Jesus' day:
- Jesus spending time with children. The disciples response: "But the disciples rebuked them who brought them." (Matt. 19:14)
- Jesus hears the blind man calling to Him. The people's response: "Many rebuked him and told him to be quiet." (Mk.10:48)
- Jesus heals a woman on the Sabbath. The synogogue ruler's response: "There are six days for work. So come and be healed on those days, not on the Sabbath. (Luke 13:14)
I am just like those Customer Service employees and the people in Jesus's day. How many times do I put "work" and my personal agenda ahead of "customers?" Recently God has been bringing my selfishness to my attention by thwarting my daily plans, then bringing scriptures into my brain just like the ones above.
Jesus summed up His purpose on earth: "For the Son of man came to seek and save what was lost." (Luke 19:10)
As Christians, let's imitate Christ in putting "Customers" ahead of our own personal agendas. Let's not forget that our work here on earth is all about people. People whom Christ loves with an indescribably wonderful love.
Let's be good Customer Servants.