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If you enjoy my blog and would like to contact me, you may reach me at this email:

Some of my stories are published in:
A Cup of Comfort Devotional for Mothers and Daughters (Adams Media, 2009)
Chicken Soup: What I Learned from the Dog (2009)
Love is a Flame (Bethany House, 2010)
Extraordinary answers to Prayer (Guideposts, 2010)
Love is a Verb (Bethany House, 2011)
Big Dreams from Small Spaces (Group Publishing, 2012)

Thursday, January 5, 2012

Ach! The World We Live In!

For the past three weeks I've been embroiled in a frustrating back-and-forth between my doctor's office and our medical insurance company.
All I want is my prescription re-filled.
It's one I've been taking for awhile, and it's very effective and safe.
Now, all of a sudden, the insurance company wants to deny me. They want a "prior-authorization."
So, each day, I call one or both of these entities. And, of course, these phones calls take up loads of time.
Both claim to have taken care of their end.
One says, "A fax has been sent." 
The other says, "no, Ma'am, we never received a fax."
Another day goes by.
After a couple of weeks of these going-nowhere phone calls, my prescription has run out and I'm losing my patience. I need my medicine!
Good grief, giant Insurance Company, you take so much out of our paycheck each month. Surely, you can afford this one prescription.
How I wish I could reach through the telephone line and place myself right in front of the computer screen that the customer service employee is looking at.
Also, I'd like to station myself in front of the fax machine at my doctor's office to shout, "It's here! The fax is here! Would somebody please do something, anything, with this fax so I can get my medicine?!!
The time, and distance between the two entities, not to mention the fallibility of all the people involved in my little prescription problem have made me the loser.
I feel ignored, helpless, frustrated, and insignificant.
Welcome to the world that all of us in the U.S.  live in.
I know you can relate to my story in some way or another.

But isn't it a comfort to know that our heavenly Father operates outside of time and space?
He is not limited by the physics of the created world.
He is the Great I AM.
He is in control.
He knows all.
He really does care about me.
He knows about my little situation and He will take care of me.
I've done all that I can do. So now, I sit and raise my hands upward and say, "Lord, please help me."

"Humble yourselves, therefore, under God's mighty hand, that He may lift you up due time. Cast all your anxiety on Him because He cares for you." (1 Pet. 5:6-7 NIV Bible)


  1. Dena,
    We're praying this problem is resolved! Yes God is greater than any insurance conglomerate and our problems...and your problem IS very big to Him. Thanks for sharing! hugs and prayers, Bobbe

  2. Hi Dena -

    I've had my share of insurance company battles. One thing that helped: I asked to speak with a supervisor. The customer service people have a script and virtually no authority.

    I'm glad the Lord doesn't rely on our communication system. When I measure my problems against His greatness, it's easy to relax and trust Him for wisdom and direction.

    Susan :)

  3. Good advice, practically and spiritually, Susan. thanks!

  4. thanks, Bobbe. "the effective prayer of a righteous man availeth much."

  5. The World We Live In is amazing as it helps me to get the sort of information was needed by me. I am thankful to get your article when was searching  ACH Services

  6. Thanks, Kalpesh. It's great to have insurance, but I sure wish they'd hold up their end of the bargain!